Privacy Policy
Protecting your privacy and data
At PulseVision, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Last Updated: December 2024
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Request a consultation or quote
- Subscribe to our newsletters or updates
- Engage with our services
- Participate in surveys or feedback requests
This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location information
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on our site
- Device information and screen resolution
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to inquiries and requests
- Send newsletters and updates
- Process payments and transactions
- Analyze website usage and performance
- Ensure security and prevent fraud
- Comply with legal obligations
- Personalize your experience
3. How We Share Your Information
Service Providers
We may share your information with third-party service providers who assist us in operating our business, such as payment processors, email service providers, analytics tools, and hosting services. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access & Portability
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications at any time
To exercise these rights: Contact us at privacy@pulsevision.com or use the contact information below. We will respond to your request within 30 days.
6. Third-Party Services
Analytics & Marketing Tools
We use third-party services to analyze website traffic and improve our marketing:
- Google Analytics: To understand website usage and user behavior
- Facebook Pixel: For advertising and retargeting purposes
- Email Marketing Platforms: To send newsletters and updates
- CRM Systems: To manage client relationships and communications
These services have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- As long as you maintain an active relationship with us
- As required by law, regulation, or professional standards
- To resolve disputes and enforce our agreements
- For legitimate business purposes, such as fraud prevention
When information is no longer needed, we securely delete or anonymize it.
8. International Data Transfers
If you are located outside the United States, please note that we may transfer your personal information to and process it in the United States and other countries. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the "Last Updated" date. For material changes, we may also notify you via email or through a prominent notice on our website.
Questions About Your Privacy?
We're committed to transparency and protecting your personal information. Contact us if you need clarification on any aspect of our privacy practices.
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